Customer Service Email Options

Aetna Student Health is pleased to make available the following information on our website. While we strive to ensure that all information is accurate, this information is subject to change without notice. None of this information on the website is intended as medical or health care advice. Aetna Student Health recognizes its legal and ethical responsibility to ensure the confidentiality of your medical claims. To ensure we protect your privacy, we will not share any information regarding the status of your medical claims through Customer Service e-mail. We will not respond to questions or discuss patient specific diagnosis, medical treatment or prescription information.

In order for us to properly address your question(s), select from the following areas below. If you are not certain of the nature of your question, call customer service at (877) 480-4161.

Company Information

Member Tools

Students

Parents

University Admin