Aetna Student Health Customer Service

Email Customer Service

Emails sent through this site are typically responded to within 24-48 hours. If this is a medical or mental health emergency please call 911 or go to your nearest emergency room.

Please send us an email using the form below.

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School Name: *
Student Name: *
Student ID:*
Date of Birth: *
Phone Number: *
Email: *
Related Issue:*  
Your Question(s)/Comments:*    


Aetna Student Health is pleased to make available the following information on our website. While we strive to ensure that all information is accurate, this information is subject to change without notice. None of this information on the website is intended as medical or health care advice. Aetna Student Health recognizes its legal and ethical responsibility to ensure the confidentiality of your medical claims. To ensure we protect your privacy, we will not share any information regarding the status of your medical claims through Customer Service e-mail. We will not respond to questions or discuss patient specific diagnosis, medical treatment or prescription information.