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Aetna Secure Member Website

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Aetna Navigator®

Sign up for your members-only website

Please print your ID card. You will need it to register for Navigator.

When you’re an Aetna member, you get tools and resources to help you manage your health and your benefits. Plan information and cost-savings tools are in one place on your Aetna Navigator member website.

By logging into Aetna Navigator, you can:

  • Review who is covered under your plan
  • View claim Explanation of Benefits (EOB) statements
  • Estimate the cost of common health care services and procedures to better plan your expenses.
  • Research the price of a drug and learn if there are alternatives
  • Find health care professionals and facilities that participate in your plan
  • View the latest health information and news, and more

Need help with registering onto Aetna Navigator?

Registration assistance is available toll-free, Monday through Friday, from 7 a.m. to 9 p.m. Eastern Time at (800) 225-3375.



This material is for information only. Health insurance plans contain exclusions and limitations. The availability of Aetna Navigator’s key features may vary by plan. Plan features and availability may vary by location and are subject to change Information is believed to be accurate as of the production date; however, it is subject to change.

Accessibility Services: If you are a person with a disability who needs assistance using our websites (or mobile apps) our Customer Service representatives can assist you. Please call them at 877-480-4161. Relay services for individuals with a hearing disability are available by dialing 711.

If you need a PDF document in an accessible format, you can request it directly by completing this online form.

77 South Bedford Street Burlington, MA 01803. Aetna Student Health Agency Inc. is a duly licensed broker for student accident and health insurance in the Commonwealth of Massachusetts. Massachusetts license number: 10041444. California license number: OB84599.

Fully insured student health insurance plans are underwritten by Aetna Health and Life Insurance Company. Self-insured plans are funded by the applicable school, with claims administered on services provided by Aetna Health and Life Insurance Company. Aetna Student HealthSM is the brand name for products and services provided by Aetna Health and Life Insurance Company and its applicable affiliated companies (Aetna).

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Links to various non-Aetna sites are provided for your convenience only. Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites.

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