Northern Arizona University

Welcome to Northern Arizona University student health insurance plan website.

Aetna Student Health gives you access to care by working closely with your school and with a network of doctors, hospitals, pharmacies and specialists throughout the country.

Student enrollment in the 2014-2015 Medical Program is Administered by logging in to your LOUIE account and clicking on "Purchase Student Health Plan/Insurance" on the self service page.

Please Note: If you were enrolled in the student insurance program for the spring 2014 semester you will be automatically renewed for the fall 2014 semester. Dependents must be re-enrolled every plan year.


Using the links below you can:

  • Enroll your dependents in the medical plan
  • Purchase the dental discount program

You will need your school issued student ID number.

Enroll: Student Health Insurance Plan

For existing members, to obtain the terms of your policy or a copy of your plan document, please contact us at the number located on the back of your member ID card or click on one of the links below.

If you are not an existing member, for additional information on the terms of the policy or a copy of the plan document, please contact customer service at 866-378-6909 or click on one of the links below.

Plan documents and benefits

2014 - 2015 Information Bulletin: Pre-certification and Medical Necessity Reviews

2014 - 2015 Northern Arizona University Basic Summary of Benefits and Coverage

2014 - 2015 Northern Arizona University Master Policy - NOTE: This policy does not yet contain all of the language changes in response to the Affordable Care Act (ACA) and state essential health benefit requirements. This policy will be replaced by a policy containing all of the required benefit information pending regulatory review and approval. Until then, Aetna Student Health has been and will continue to administer these plans in accordance with all applicable ACA and state requirements.

2014 - 2015 Pamphlet

2014 - 2015 Accidental Death and Dismemberment Policy Information

2014 - 2015 Accidental Death and Dismemberment Claim Form