Welcome to Northern Arizona University student health insurance plan website.
Aetna Student Health gives you access to care by working closely with your school and with a network of doctors, hospitals, pharmacies and specialists throughout the country.
Student enrollment in the 2014-2015 Medical Program is Administered by logging in to your LOUIE account and clicking on "Purchase Student Health Plan/Insurance" on the self service page.
Please Note: If you were enrolled in the student insurance program for the spring 2014 semester you will be automatically renewed for the fall 2014 semester. Dependents must be re-enrolled every plan year.
Using the links below you can:
- Enroll your dependents in the medical plan
- Purchase the dental discount program
You will need your school issued student ID number.
Enroll: Student Health Insurance Plan
For existing members, to obtain the terms of your policy or a copy of your plan document, please contact us at the number located on the back of your member ID card or click on one of the links below.
If you are not an existing member, for additional information on the terms of the policy or a copy of the plan document, please contact customer service at 866-378-6909 or click on one of the links below.
2015 - 2016 Plan documents and benefits
Effective August 1, 2015, Aetna Student Health is changing its reimbursement payment rates for services provided by out-of-network non-preferred providers. In most cases, this will result in a reduction in the portion of the cost of care paid for by Aetna
Student Health. Please consult your Master Policy and/or Plan Design & Benefits Summary for details on the Aetna Student Health reimbursement payment rates applicable to services provided by out-of-network non-preferred providers.
Documents will be posted soon.
Plan documents and benefits
2014 - 2015 Information Bulletin: Pre-certification
and Medical Necessity Reviews
2014 - 2015 Northern Arizona
University Basic Summary of Benefits and Coverage
2014 - 2015 Northern Arizona University Master Policy - NOTE: This policy does not
yet contain all of the language changes in response to the Affordable Care Act (ACA) and state essential health benefit requirements. This policy will be replaced by a policy containing all of the required benefit information pending regulatory review and
approval. Until then, Aetna Student Health has been and will continue to administer these plans in accordance with all applicable ACA and state requirements.
2014 - 2015 Pamphlet
2014 - 2015 Accidental Death and Dismemberment Policy Information
2014 - 2015 Accidental Death and Dismemberment Claim Form