Welcome to Northern Arizona University student health insurance plan website.
Aetna Student Health gives you access to care by working closely with your school and with a network of doctors, hospitals, pharmacies and specialists throughout the country.
Student enrollment in the 2015-2016 Medical Program is Administered by logging in to your LOUIE account and clicking on "Purchase Student Health Plan/Insurance" on the self-service page.
Please Note: After enrolling for one complete semester, you will be automatically enrolled for the insurance program in each following semester. Because Eligibility
is based upon current credit hours, you should verify enrollment each semester.
You can enroll in the discount program using the link below. You will need your school issued student ID number.
Enroll: Vital Savings on DentalSM
For existing members, to obtain the terms of your policy or a copy of your plan document, please contact us at the number located on the back of your member ID card.
If you are not an existing member, for additional information on the terms of the policy or a copy of the plan document, please contact customer service at 866-378-6909.
2015 - 2016 Plan documents and benefits
Effective August 1, 2015, Aetna Student Health is changing its reimbursement payment rates for services provided by out-of-network non-preferred providers. In most cases, this will result in a reduction in the portion of the cost of care paid for by Aetna
Student Health. Please consult your Master Policy and/or Plan Design & Benefits Summary for details on the Aetna Student Health reimbursement payment rates applicable to services provided by out-of-network non-preferred providers.
2015 - 2016 Northern
Arizona University Basic Summary of Benefits and Coverage
2015 - 2016 Pamphlet
2015 - 2016 Master Policy (Early Arrival)
2015 - 2016 Master Policy
2015 - 2016 Worldwide Medical Information and Assistance
2015 - 2016 On Call International ID Card
2015 - 2016 Accidental Death and Dismemberment Policy Information
2015 - 2016 Accidental Death and Dismemberment Claim Form
Important Arizona Health Care Appeal Information Packet