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Prescriptions

The Aetna prescription drug program 

Your Student Health Insurance Plan offers a prescription drug program through Aetna to make it convenient for you to fill your prescriptions. With the Aetna Prescription Drug Program, you have access to more than 60,000 participating (preferred) pharmacies throughout the country, in all 50 states, the District of Columbia and Puerto Rico. Most major chain drug stores are included in our national pharmacy network. It’s likely that your local pharmacy participates in our network.

Find a pharmacy

Filling your prescriptions and refills is easy

When you take your prescription to an Aetna participating (preferred) pharmacy, there is no claim to file when you present your identification card. If you do pay for a prescription, you may be eligible for a reimbursement, less any applicable copay amount. Please check your Plan Design and Benefits Summary. Please review your plan documents for information on your specific Plan of benefits, including covered and excluded drugs, applicable copays, a list of participating (preferred) pharmacies and claim forms.

Save with generic drugs

Your prescription may be filled with a generic drug. A generic drug contains the same active ingredients in the same amount as the corresponding brand-name drug. The Food and Drug Administration (FDA) requires that generic drugs meet the same strict manufacturing standards for strength, purity and quality as brand-name drugs. Ask your doctor to allow a substitution, if appropriate, whenever you get a prescription. If your doctor has prescribed a brand-name drug, ask your pharmacist whether there is a generic equivalent.

Out of network claims

For maximum reimbursement, you must use an Aetna participating (preferred) pharmacy. If you take your prescription to a non-participating (non-preferred) pharmacy, you pay the full cost of the drug (except when otherwise specified by your Plan).

To receive reimbursement, you will need to submit a claim form and the prescription receipt to Aetna.

Mail your completed claim form and receipts to:
Aetna Pharmacy Management
ATTN: Claim Processing
P.O. Box 14024
Lexington, KY 40512-4024

Aetna Prescription Drug Claim Form

This material is for information only. Providers are independent contractors and are not agents of Aetna. Provider participation may change without notice. Aetna does not provide care or guarantee access to health services. Aetna Rx Home Delivery refers to Aetna Rx Home Delivery, LLC, a subsidiary of Aetna Inc., which is a licensed pharmacy providing prescription services by mail. Information is believed to be accurate as of the production date; however, it is subject to change.


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Fully insured student health insurance plans are underwritten by Aetna Life Insurance Company. Self-insured plans are funded by the applicable school, with claims administered on services provided by Aetna Life Insurance Company. Aetna Student HealthSM is the brand name for products and services provided by Aetna Life Insurance Company and its applicable affiliated companies (Aetna).

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