Access quality healthcare that fits around your classes. With virtual visits, you can talk to medical providers and therapists about everyday health issues. You can also get special treatment for specific conditions.
For the latest telehealth options for your plan, log in to your member account. Telehealth availability varies by school.*
Log in to your member website
The Aetna 24-Hour Nurse Line lets you talk to registered nurses any time of day or night. They can help answer your health questions and help you decide if you need urgent care. It’s available 24/7, whenever health concerns arise.
Staff on the 24-Hour Nurse Line cannot diagnose conditions, prescribe treatment, or offer medical advice. They can provide information on more than 5,000 health topics. For medical advice, diagnosis, or prescriptions, please consult your doctor.
The Student Assistance Program offers confidential help and resources for life’s challenges, from academic stress to personal concerns.
Alma helps you find a therapist who fits your needs. You can browse providers profiles to see their training, experience, and approach to care.
Most therapists offer a 15-minute introductory calls at no cost. This helps you find a therapist that’s right for you. Use the cost estimator tool to check your mental health care coverage. Therapists are available online and in person for ages five and up.
Array offers online mental health care it connects you with licensed clinicians in your state. It provides both therapy and psychiatry services. And it includes mental health evaluations and medication management, when appropriate.
Array delivers care through a secure online platform and is available to patients ages 5 and up. You can schedule an appointment seven days a week, including evenings and weekends. You’ll get a personalized care plan that’s reviewed regularly and adjusted to meet your needs.
Brightline offers online behavioral health care for kids, teens and their caregivers. They provide therapy, psychiatry and coaching services. They also have in-person care at select clinics. Services are for members up to age 17 and include support for a wide range of mental health needs — from anxiety and ADHD to sleep issues and stress.
Care starts with a two-step evaluation and continues with a treatment plan made for you. Resources and coaching are also available for parents and caregivers to support their child’s progress.
Charlie Health provides virtual intensive outpatient programs (IOP) for teens and adults who need more support than weekly therapy. The program is for individuals managing serious mental health conditions, substance use disorders or eating disorders.
Treatment typically includes 9 to 12 hours of care per week. And it runs over the course of 8 to 12 weeks. But timing may vary based on individual needs. Each week, you get:
Sessions fit around school, work and family responsibilities. Charlie Health also offers sessions in Spanish. Services are available for those ages 11 years and older.
Equip is an online eating disorder treatment program that provides. It provides care for individuals of all ages and diagnoses. The program supports lasting recovery using a team of experts and flexible, at-home treatment.
They also offer support groups for patients and their families.
Meru Health is a 12–week digital mental health program for adults (18+). It helps treat depression, anxiety, stress and burnout. The program combines clinical therapy with lifestyle-based practices to support long-term emotional well-being.
To start you’ll have a 30–45-minute video session with a therapist to set treatment goals. You can message your therapist anytime. And you can schedule more video sessions if you need them.
Compared to traditional therapy, Meru Health is flexible and easy to fit into your daily life.
NOCD is a virtual therapy platform for treating obsessive-compulsive disorder (OCD). The program connects you with therapists who specialize in OCD and related conditions. These include body-focused repetitive behaviors (like skin picking and hair pulling), hoarding disorder, tic disorders, body dysmorphic disorder, post-traumatic stress disorder (PTSD) and other anxiety and depressive disorders.
Treatment is centered around exposure and response prevention (ERP) therapy. This is the gold standard for OCD care. You start a personalized treatment plan based on your specific OCD themes and symptoms.
This approach can help lessen the severity of OCD often in just 10 weeks.
Octave is a mental health care platform offering personalized therapy. You can have sessions virtually or in-person at select locations. After you complete an initial assessment, you’re matched with a therapist who fits your needs, preferences, and goals.
Octave’s therapists come from diverse backgrounds and specialties. Services are available in over 40 languages, including Spanish.
Whether you need help with anxiety, depression, relationship issues or life transitions, Octave builds a care plan around your unique needs.
Talkspace is a virtual behavioral health platform. It offers therapy and psychiatric services for a wide range of mental health needs. It supports individuals ages 13 and up, with therapy available for teens (13–17), adults (18+) and couples.
Talkspace treats over 150 mental health conditions, like anxiety, depression, PTSD, and more. You can connect with therapists and psychiatric providers through:
Psychiatric services, including evaluations and medication management, are available for adults 18 and older. Therapy is provided by a diverse network of providers, so you can find care that reflects your background and preferences. All services are accessible via smartphone or computer, offering flexible, affordable support from anywhere.
Teladoc Health is a virtual care platform that connects you with U.S. board-certified providers. It offers services for a wide range of health needs. Talk to a provider through secure video 7 days a week from 7 AM to 9 PM local time. General medical care is available 24/7.
All services are accessible via smartphone, tablet or computer. This makes it easy to get care from wherever you are. Availability may vary based on your health plan or employer coverage.
Telemynd is a virtual behavioral health service for adults ages 18 and older. It connects you with national and regional providers who can support a wide range of mental health needs.
All care is provided virtually. This makes it easy to get support from the comfort of your home. Telemynd matches you with providers based on your preferences and clinical needs, helping ensure you get personalized, effective care.
Two Chairs is a mental health care service for adults (18+). It offers personalized therapy through virtual, in-person, or hybrid sessions. You start with a 45-minute virtual appointment. During this appointment, you’ll meet with a licensed clinician. They’ll learn about your goals, preferences and clinical needs.
Based on this conversation, you’re matched with a therapist whose expertise fits your needs. Your ongoing therapy can be virtual, in person at select clinics (in the Bay Area, Los Angeles, Seattle, and Miami), or through a mix of both.
Two Chairs focuses on building strong therapeutic relationships and tailoring care to each person. This makes it easier to find the right support and stay engaged in your mental health journey.
Valera Health is a virtual behavioral healthcare platform. It offers therapy and psychiatric services for children, adolescents and adults. Care is provided through secure video sessions using the Valera Health app. Each patient has a dedicated health connector who helps coordinate care and track progress.
Valera treats many conditions, including depression, anxiety, PTSD, ADHD, OCD, bipolar disorder, schizophrenia, grief, and more. It also supports LGBTQIA+ mental health needs and emphasizes culturally competent care.
Vita Health is a virtual mental health care platform for individuals 12+. It supports a wide range of mental health needs, including anxiety, depression, obsessive-compulsive disorder (OCD), attention-deficit/hyperactivity disorder (ADHD), and suicide risk.
You’re matched with a licensed therapist or psychiatric provider. And you’ll have a dedicated health connector to help who coordinate your care and track your progress.
Vita Health’s diverse clinical team provides evidence-based care for your unique needs, no referral required. Services are available nationwide and covered by many health plans.
Telehealth is not available at the following schools:
While only your doctor can diagnose, prescribe or give medical advice, the 24-Hour Nurse Line can provide information on a variety of health topics. Missouri members in insured plans are not required to have or select a PCP, or to obtain a referral from a PCP to see a specialist.
For urgent and short-term care needs. For confidential mental health and dermatologist visits, you would need to schedule an appointment first.
Teladoc® is not available to all members.
Teladoc and Teladoc physicians are independent contractors and are not agents of Aetna. Visit Teladoc.com/Aetna for a complete description of the limitations of Teladoc services. Teladoc, Teladoc Health and the Teladoc Health logo are registered trademarks of Teladoc Health, Inc.
Students enrolled in the VCOM Edward Via College of Osteopathic Medicine or Miami Dade College student health insurance plan have access to medical, behavioral health, and dermatology telemedicine visits through Teladoc Health at no cost. These services are covered at 100% with no cost.
Student health insurance plans are insured by Aetna Life Insurance Company. Self-funded plans are funded by the school and administered by Aetna Life Insurance Company. Aetna Student HealthSM is the brand name for products and services provided by Aetna Life Insurance Company and its affiliates (Aetna).
Health benefits and health insurance plans contain exclusions and limitations.
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In addition to the regular discount for standard orthodontic treatment, the patient is responsible for an upgrade charge if they choose Invisalign over the conventional orthodontic appliance. This is the difference between the dentist's usual fee for conventional orthodontic treatment and the fee for Invisalign. Members should check with their dentist first on pricing before obtaining services in case service is not subject to a discount.
Actual costs and savings vary by provider and geographic location.
According to the Aetna Enterprise Database as of October 2019.
You’re going to a third-party broker site for your school where you can enroll and/or waive coverage in an Aetna Student Health℠ plan. Have your student ID number ready.
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