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Get ID Card

Print Your ID Card

Please complete the fields below in the indicated format to access your Aetna insurance program identification card, which you may print. Please be sure that the identification number and date of birth you enter are the same as those on file with Boston University.

Students and scholars enrolled in the Boston University Student Health Insurance Plan may use the form below to generate an identification card.

The Aetna-assigned insurance identification number appearing on your card and beginning with the letter W is the number you will use to access web-based plan information (Aetna Navigator®.)

To request a card, please call 800-966-7772.

There was an error. Please try again later.

We are sorry but the information you have provided does not match our records. Please try again or if you feel this to be an error contact your program representative.

*Student ID

*Date of Birth (MM/DD/YYYY)

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Why go digital?

You can't lose it.
You don't need to wait for it in the mail.
It's very earth-friendly.
Plus, your info is all in one place, safe and secure. That's pretty awesome.

Get your digital ID Card

1. Register for or login to Aetna Navigator, our member website
2. Download the Aetna mobile app to view your ID card on your mobile device

Accessibility Services: If you are a person with a disability who needs assistance using our websites (or mobile apps) our Customer Service representatives can assist you. Please call them at 877-480-4161. Relay services for individuals with a hearing disability are available by dialing 711.

If you need a PDF document in an accessible format, you can request it directly by completing this online form.

77 South Bedford Street Burlington, MA 01803. Aetna Student Health Agency Inc. is a duly licensed broker for student accident and health insurance in the Commonwealth of Massachusetts. Massachusetts license number: 10041444. California license number: OB84599.

Student health insurance plans are underwritten by Aetna Life Insurance Company (Aetna). In MD and NJ, student medical insurance is underwritten by Aetna Health and Life Insurance Company (AHLIC).Self-insured plans are funded by the applicable school, with claims administration services provided by Aetna Life Insurance Company. Aetna Student HealthSM is the brand name for products and services provided by Aetna Life Insurance Company, Aetna Health and Life Insurance Company and their affiliated companies.

Language services can be provided by calling the number on your member ID card. For additional language assistance: Español | 中文 | Tiếng Việt | 한국어 | Tagalog | Pусский | العربية | Kreyòl | Français | Polski | Português | Italiano | Deutsch | 日本語 | فارسی | Other Languages…

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