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Administrators

Aetna Student Health helps you provide simple solutions

Helping your students deal with health and insurance issues is one of your challenges. But it’s far from the only one. You’re likely managing budget cuts and trying to do more for less. You may be struggling to understand the impact of health care reform. And you’re probably looking for reassurance that you’ve made the right decisions for the health of your students.

Look to us for answers. We've been helping institutions of higher education just like yours since 1980, when we introduced the first school-sponsored health insurance plan. Today, we're here to help you protect your students, minimize your risk, and control your health care costs. So your students can meet their academic goals. And you can meet yours.

Learn more about our Aetna Student Health's plan and product solutions

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You'll notice right away that your customer experience is important to us. We tailor Aetna Student Health resources to your school's needs. This relationship requires collaboration to provide students with quality service. To coordinate with you and to assist you, we offer several resources.

On-campus Health Plan Administrators can access and facilitate administration information online. Our administrator portal offers secure access to tools like E-Stat and E-Referral. You will need a username and password to access online programs developed for your school.

Administrators login

 

STP file transfers

You can use this is a secure interface for college health plan administrators to upload and download data files to Aetna Student Health.

Access STP file transfers

Learn about our student health plans  

This material is for information only. Health insurance plans contain exclusions and limitations. Providers are independent contractors and are not agents of Aetna. Provider participation may change without notice. Aetna does not provide care or guarantee access to health services. Discount programs provide access to discounted prices and are NOT insured benefits. The member is responsible for the full cost of the discounted services. Information is believed to be accurate as of the production date; however, it is subject to change.

 


Accessibility Services:
If you are having trouble accessing information on our website, our Customer Service representatives can assist you. Please call them at the number on your member ID Card or at 877-480-4161. Relay services for individuals with a hearing disability are available by dialing 711.

If you need a PDF document in an accessible format, you can request it directly by completing this online form.

77 South Bedford Street Burlington, MA 01803. Aetna Student Health Agency Inc. is a duly licensed broker for student accident and health insurance in the Commonwealth of Massachusetts. Massachusetts license number: 10041444. California license number: OB84599.

Fully insured student health insurance plans are underwritten by Aetna Life Insurance Company. Self-insured plans are funded by the applicable school, with claims administered on services provided by Aetna Life Insurance Company. Aetna Student HealthSM is the brand name for products and services provided by Aetna Life Insurance Company and its applicable affiliated companies (Aetna).

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Links to various non-Aetna sites are provided for your convenience only. Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites.

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